Information Regarding Counterfeit Petzl Products

on 07 April 2015.

Petzl has to deal with counterfeit versions of its products on a regular basis. These counterfeit safety products do not comply with our stringent quality standards and pose a real danger to the user. The following is a thorough reminder of Petzl's high standards in terms of safety, of the risks associated with using counterfeit products, and of the method for identifying these counterfeits.

Petzl's quality standards

Authentic Petzl products are made according to a specific process and expertise that belong exclusively to Petzl. Petzl products comply with very explicit international standards, and are designed, tested, and manufactured by the company to the most stringent requirements in terms of quality. These requirements are identical at every Petzl production site. For more information, watch the following videos on Petzl.com:

    -Petzl is commited to product quality and reliability
    -Headlamps : a tale of quality

Product copies or counterfeit products are not Petzl products and don't meet applicable performance standards. They do not benefit from Petzl's expertise or warranties, and can pose a high risk or prove faulty when used. Counterfeit products are potentially dangerous.

Petzl in the fight against counterfeiting

For the last several years, Petzl has been actively fighting against counterfeiters. This battle includes several components:

    -A strategy of protection of all innovations and original creations, by Patents, Patents Design, and Trademarks.
    -Monitoring every market and the wide variety of distribution channels.
    -Thorough investigations to find the sources of the counterfeit production.
    -Legal procedures with the courts of competent jurisdiction, in order to ensure the destruction of the counterfeit production facilities.

How can you guard against illegal copies and counterfeit products?

Petzl products are only sold through a network of official distributors and authorized retailers. The products are new and come with a technical notice. By purchasing your products through this network, you are guaranteed to purchase an authentic Petzl product. To find authorized retailers in the UK visit our stockists page.

 

User Procedures For Dealing With Potentially FAKE PRODUCTS

Case 1: Copy of an original Petzl product

If you have a product that looks like a Petzl product, the design, colors, shapes, of the packaging and the product are largely inspired by the original PETZL ones but it does not have a logo, or has a different logo from the official Petzl logo.

Warning, this is not a Petzl product.

Example :
Copy of the VASAK mountaineering crampon without a logo

   

>> Do not use this product. Please contact our customer services team concerning all illegal copies you are able to identify or have questions about.

Case 2 : Copy of an original product with a counterfeit Petzl trademark

The trademark PETZL is counterfeited by a similar name: e.g. PETZEL, along with reproduction of PETZL packaging, design, colours, shapes, drawings, legal mentions, etc.

Warning, this not a Petzl product.

Example :
Copy of the SPATHA Knife with a PETZEL logo

Copy of the TIKKA Headlamp with a PETZEL logo

  

>> Do not use this product. Please contact our customer services team concerning all illegal copies you are able to identify or have questions about.

Case 3 : Copy of an original product with an identical copy of the Petzl trademark

Your product appears identical to a Petzl Product (Trademark PETZL is perfectly reproduced, logo, design, colours, markings, technical notice, packaging, etc seem to be perfect) but you have a doubt whether or not it is a real Petzl product (because it seems to be rather poor quality), take the following steps:

>> Do not use this product. Please contact our customer services team concerning all illegal copies you are able to identify or have questions about.

Case 4 : Petzl counterfeit products already detected

Potential counterfeit products have already been detected by Petzl. In this case, the same measure of precaution must be taken. If you have a doubt as to whether or not your product is a Petzl product (because it seems to be rather poor quality), take the following steps:

>> Immediately take the product(s) out of service and quarantine. Please contact our customer services team concerning all illegal copies you are able to identify or have questions about.

ASCENSION
Counterfeit ASCENSION
  

 

"To respect intellectual property rights and the safety of its customers, Petzl has been leading an active fight for several years now against the production of illegal copies and counterfeit versions of its products. Thank you for your vigilance and your trust."

Paul Petzl, President.

Our Newsletter archive can be viewed here

Petzl Lyon Ladders & ProductsFoin Maillon RapideForgetecLarkin Rescue Frames OrtliebExped Light My Fire
OptimusKatadyn UK DistributorsTrek'N Eat Uk DistributorsBuff ProfessionalKohlbrat & Bunz

  Lyon Work And Rescue, Unit 3-7, Tebay Business Park, Old Tebay, Cumbria. CA10 3SS    Tel:+44 (0)15396 24040

Experiencing problems with our website? This email address is being protected from spambots. You need JavaScript enabled to view it. You can also visit Lyon Outdoor